Effective date: 1/15/2026

By accessing this website or booking services with Michelle Polanco (“we,” “our,” or “us”), you agree to the following Terms and Conditions.

Services

Michelle Polanco provides creative strategy, brand consulting, coaching, and production services. All services are offered for educational, creative, and informational purposes only and are not a substitute for legal, financial, medical, or mental health advice. Results are not guaranteed. Outcomes vary based on individual participation, effort, timing, and external factors beyond our control.

Booking & Payments

• Most sessions, coaching, or services require payment in advance.

• Payments are processed securely through third-party platforms.

• By booking, you agree to provide accurate information and submit payment prior to the delivery of services.

Cancellations & Rescheduling

• Sessions may be rescheduled with at least 24 hours’ notice, unless otherwise stated at the time of booking.

• Late cancellations or missed sessions may be forfeited without refund.

Refunds

Due to the personalized and intentional nature of the services provided, all sales are final unless otherwise stated in writing.

Coaching Disclaimer

Coaching services are designed to support personal and professional growth. They are not therapy, counseling, or medical treatment. You acknowledge that you are responsible for your own decisions, actions, and results arising from participation in services.

Intellectual Property

All content on this website — including text, videos, graphics, and materials — is the intellectual property of Michelle Polanco and may not be copied, reproduced, distributed, or shared without prior written permission.

Confidentiality

Information shared during sessions is treated with respect and care. Confidentiality will be maintained to the extent possible, except where disclosure is required by law.

Limitation of Liability

To the fullest extent permitted by law, Michelle Polanco shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or services.

Changes to These Terms

These Terms and Conditions may be updated from time to time. Continued use of the website or services constitutes acceptance of any changes.

Contact

For questions regarding these Terms and Conditions, please: hello@michellepolanco.com